All our watches are guaranteed for 3 months. We sincerely hope that you cherish them as much as we do and treat them with the appropriate care we feel they deserve. Should the timepiece develop a fault during this period, we’ll repair the item. In the event that a repair is not be possible—we’ll do our best, but we may be unable to source replacement parts, for example—then we’ll offer you a credit or refund. You, the purchaser, will be responsible for the costs and safe return of the item for us.
Due to their age, none of our watches—regardless of what the manufacturer marked on the case at the time of their production—is water-resistant or waterproof. Any ingress of water will render our guarantee null and void. Simply put: do not swim, shower, or dunk it under water as you’re doing the dishes.
We don’t aim to compete with the high prices you can find out there online. We are simply trying to offer vintage watches at fair, uninflated prices. And you’ll find plenty of lower priced examples on the world’s favourite online auction site; the main difference is that our items are serviced by highly experienced and qualified watchmakers. This cost is factored into the total price we offer you, so if the price is substantially lower we think you ought to be aware that you’ll need to pay for a servicing sooner rather than later.
There are times when mechanical failures can occur and when they do, we promise to repair and return your watch promptly. You can expect one of our watches to keep time to within a few minutes per day, often better than that. But due to their age and design, we can’t guarantee the precision of their timekeeping, so if you don’t expect quartz watch accuracy, then you won’t be disappointed.
Most of our watches are fitted with carefully sourced NOS vintage or period appropriate straps. It takes a lot of time and effort to hunt these items down, and we hope you like our taste. Needless to say, this cost, too, is added into the prices on our site. If you would prefer a different style of strap, let us know and we'll try and help you out.
Most of the metal bracelets you see on our watches are the original bracelets for that particular watch. Just to be careful, all bracelets and fixings have been ultrasonically cleaned for three passes of five minutes each to ensure the utmost hygiene. Any marks, scuffs or scratches we try to work out, too, so that your bracelet is as close to new as we can get it, without making it look too new.
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